Overview
Ironclad Clickwrap (formerly known as PactSafe) will reach End-of-Life on January 31, 2028.
This page explains our decision to End-of-Life Ironclad Clickwrap (fka PactSafe) and introduces the CLM-native acceptance offerings that will replace it, along with resources to help you get started with your migration.
Clickwrap (fka PactSafe) End-of-Life
As part of ongoing platform improvements and to provide our customers with a more unified experience, we are officially bringing clickwrap capabilities into our core CLM platform.
Migrating to our CLM-native offerings provides numerous benefits, including the ability to manage all agreement types, from high-volume clickwrap acceptances to fully negotiated contracts, in a single environment. Clickwrap also becomes more accessible than ever, as configuration moves from being developer-centric and technical to low-code and intuitive. Unifying our acceptance offerings with Ironclad's broader suite of CLM capabilities also means customers see faster feature development and innovation, as our acceptance offerings now share the same code base as the rest of the CLM platform.
Looking for resources on how to Migrate to Clickwrap Workflows? Jump to Resources
Frequently Asked Questions
| Question | Answer |
|---|---|
| What is happening to Ironclad Clickwrap (legacy PactSafe)? |
Ironclad Clickwrap (formerly known as PactSafe) will reach End-of-Life on January 31, 2028. Customers will need to migrate to our improved, CLM-native offerings by the End-of-Life date on January 31, 2028. |
| Why did Ironclad make this decision? |
As part of our ongoing platform improvements, we are officially bringing clickwrap capabilities into our core CLM platform. This provides customers numerous benefits, including:
|
| What are the equivalent features in the new CLM solutions? |
For customers transitioning from the legacy Ironclad Clickwrap, here are the equivalent offerings within our CLM platform:
|
| What are Clickwrap Workflows? | Clickwrap Workflow is Ironclad's new Clickwrap solution, released in May 2025 and built in Workflow Designer within our CLM platform, for managing high-volume, standardized digital agreements such as Terms of Service, NDAs, Privacy Policies and more. It provides a legally enforceable, trackable, and scalable digital acceptance method. This solution was primarily built in-house using lessons learned from the purchase of PactSafe. It is a deployable embedded contracting product which allows customers to collect client information, generate a document for review, and offers the ability for users to accept the terms of those documents with the tick of a check box, and download their signed document. |
| Are there any feature limitations I should be aware of? |
There are a few key items to note:
|
| What are the key End-of-Life (EOL) dates? |
Our team will be communicating specific timelines, but the key milestones for this transition are:
We will not accept renewals on or after February 1, 2027. Customers are encouraged to begin planning their migration to our CLM-native offerings as soon as possible.
All customers will need to migrate to CLM equivalent or churn by January 31, 2028. |
| Can I renew my existing Ironclad Clickwrap (PactSafe) contract? |
The last day to renew Ironclad Clickwrap (fka PactSafe) is January 31, 2027. We will not accept renewals on or after February 1, 2027. Customers are encouraged to begin planning their migration to our CLM-native offerings as soon as possible. |
| What are next steps? | Our team is here to support you throughout this entire transition. Please reach out to your account team if you need additional information on migration paths, discuss your specific needs, and answer any questions you may have |
Migration Options
The table below maps each Ironclad Clickwrap (fka PactSafe) product to its CLM‑native equivalent. It includes the current migration status as well as any relevant considerations so you can quickly understand your options. We encourage you to begin planning a migration strategy as soon as possible.
| Ironclad Clickwrap (fka PactSafe) Product | CLM‑Native Offering | CLM-Native Functionality | CLM‑Native Status | Key Considerations |
|---|---|---|---|---|
| Embedded Clickwrap | Clickwrap Workflows | Embeds a checkbox‑based acceptance experience directly into customer websites and/or applications. | Available for migration | Acceptance volume is capped at 250,000 per year. |
| Legal Center | Legal Center in CLM | Built natively in Ironclad CLM; lets you create and manage branded, public‑facing webpages to publish, version, and host online legal content (e.g., ToS, PP). | CLM‑native Legal Center will be released in June 2026. | N/A |
| SmartPact | Public Workflows | Hosts contract intake via a public web form or link so counterparties can initiate and complete contracts without an Ironclad login; supports eSign and Click‑to‑Accept. | Available for migration | N/A |
| Signature Request | Ironclad Signature | Ironclad’s native eSignature solution powers signing across CLM workflows; supports tagging docs, configuring signing order, orchestrating packets, etc. | Available for migration | N/A |
| Snapshots | N/A | N/A |
Will not be available in CLM.
|
There is currently no plan to develop this as a CLM‑native offering. |
Migration Resources
Review these resources to give you clear, step-by-step guidance to quickly and confidently move off legacy PactSafe into Ironclad’s unified CLM platform while minimizing disruption and protecting business continuity.