Add a supporting reviewer when you need input without adding a blocking approval step. The original approver remains accountable while their review time is paused during the supporting review. Adding a supporting reviewer pauses the parent reviewer’s approval duration tracking, and starts the supporting reviewer’s.
Use Case
A Legal approver needs Security's input on a contract term. The approver adds Security as a supporting reviewer with a note explaining the request. Legal remains responsible for approving or rejecting the workflow.
Prerequisites
| Features |
Workflows |
| Permissions |
Your organization must be enrolled in the Early Access Program (EAP). |
Release: This article describes features and functionality planned for our November release. Some features may not be available until November 5, 2026.
Ironclad Early Access Program: This feature is in Early Access and may change before it is generally available. If you're interested in this feature, please reach out to your Ironclad representative or Support to see if you're eligible for EAP access.
Add a Supporting Reviewer
The supporting reviewer is displayed beneath the parent approval. The parent approver remains accountable for the approval, and their status changes to Waiting on others while the supporting review is open. Learn more about internal turn tracking.
Adding a supporting reviewer won’t prevent the workflow from progressing.
Note:
This feature is only available for workflows that were created after enabling the EAP.
To add a supporting reviewer to a workflow:
- In your Dashboard, select a workflow to open its overview page.
- Locate your approval in the activity feed.
- Select the More options icon (vertical ellipsis) next to your approval.
- Select Add supporting reviewer from the dropdown menu.
- Note: You can add external parties, Ironclad users and groups as supporting reviewers. If the supporting reviewer is an Ironclad user, they’ll be notified.
- Click the Supporting reviewer field to add another individual or group to the workflow.
- (Optional) Add a note.
- Click Send.
A request to join the approval workflow will be sent to the supporting reviewer(s) if they're an Ironclad user or in an Ironclad Group.
Update or Remove a Supporting Reviewer
To remove a supporting reviewer from the workflow:
- Click the More options icon (vertical ellipsis) next to their approval in the activity feed.
- Select Remove supporting reviewer.
- Click Remove.
To update a note to the supporting reviewer:
- Click the More options icon (vertical ellipsis) next to their approval in the activity feed.
- Select Update note.
- Modify your note.
- Click Update.