This article provides context surrounding the new Click-to-Accept experience. This includes a chart providing a comparison between the new and classic experiences.
Context Surrounding the New Click-to-Accept Experience
In 2021, Ironclad acquired PactSafe, the leader in Clickwrap technology. PactSafe’s primary mission was to push the limits of contract acceptance velocity and volume, and did so by defining the Clickwrap Transaction Platform (CTP). It is from there that we built out the ability to add a new acceptance method, Click-to-Accept, into Ironclad CLM. In 2023, we introduced Ironclad Signature and are now unifying the Ironclad Signature and Click-to-Accept document presentation and acceptance experiences. The new experience offers most of the features previously available, as well as new functionality. Custom email branding is not yet available in the new experience.
Refer to the chart below for a comparison of the new vs. classic experience:
| Functionality | Use Case | Classic | New | Notes |
| Ability to Click to Accept | Encourage limited negotiation, and provide a one-click experience to sign a contract. | Yes | Yes | The call-to-action is “Click to Sign” in the new experience. |
| Ability to customize acceptance language | Allow flexibility in acceptance language. | Yes | Yes | This is configurable in Workflow Designer's Sign Settings. |
| One Click to Sign | Get contracts signed faster. | Yes | Yes | |
| One-Time Password (Signer Verification) | Require signers to verify their identity before accessing the document. | Yes | Yes | This is configurable in Workflow Designer's Sign Settings. |
| Redirect URL post-signature | Integrate signing into downstream processes. | Yes | Yes | This is configurable in Workflow Designer's Sign Settings. |
| Automated Sign Reminders | Remind signers to get your contracts executed faster. | No | Yes | This is configurable in Workflow Designer's Sign Settings. |
| Can view contract context | Understand key terms and approvers for the contract prior to signing. | No | Yes | |
| Support in-app signing | Internal signers can access the signature packet directly from Ironclad for faster signing. | Yes | Yes | |
| Translations | Support signing experiences in multiple languages. | No | Yes | View supported languages here. |
| Auto-format for mobile and tablet views | Enable signers to easily review a contract and sign on the go. | No | Yes | |
| Custom Email Branding | Add your logo and brand colors to emails to include your company brand in the Click-to-Accept process. | Yes | No | |
| Reject Contract | Allow for signers to indicate if they will not sign the contract. | Yes | Yes | “Reject” is now called “Decline to Sign”. |
| Emails sent to signers and viewers | Get notified of contract updates. | Yes | Yes | Emails are not sent when signers view documents in the new experience. |
| Unique signing URLs | Provide additional security by generating a unique URL that cannot be guessed. | Yes | Yes | |
| Electronic Record generated post-acceptance | Keep a record of signer, IP, and timestamp. | Yes | Yes | The Electronic Record is the last page in the new experience. |
| Webhooks | Get notified when specific actions are taken on the signature packet. | Yes | Yes | View supported webhooks here. |