Summary
This article walks you through how to assign a default user.
Permissions
| Features | Company Settings |
| Permissions | Admin role OR Users & Groups Administration = Yes |
Assign a Default User
We highly recommend that everyone assigns a default user within their Ironclad instance. The default user is the user that Ironclad will default to if there is ever a crisis or urgent problem that needs resolved. If you do not designate a default user, we will continue to use the first user created in your Ironclad instance.
Workflow Reassignment (Enabled by Request): The following reassignment functionality is enabled by request. If you are interested in enabling this feature, reach out to Support. Historically, if a user left your company, you had to reach out to Ironclad for them to manually reassign the previous employee's in progress workflows to the default user. With this new functionality, workflows are automatically reassigned to your default user if someone leaves your company.
- Click on your profile icon located in the top right corner of Ironclad. Navigate to Company Settings > Groups.
- Click on the Administrator group.
- Locate the user you want to make the default user. Click the three dots located in the same row, and then click Make default user.
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