Signer verification is a security feature that requires recipients to verify their identity before they can access or sign the signature packet.
Once signer verification is enabled for a workflow configuration, all workflows created from it will require recipients to enter a one-time password, sent via email, before they can view or sign the signature packet.
Important: Ironclad can support Advanced Electronic Signatures ("AES") when Signer Verification is enabled for a workflow. As of December 2025, digital certificates can be used to create AES-compliant signatures when Require signer verification for all signers is turned on. Ironclad does not independently verify the identity of signers beyond confirming the email address. You are responsible for ensuring that the signature request is sent to the correct individual and for verifying the signer’s identity in accordance with applicable legal or regulatory requirements. To learn more, refer to Ironclad Signature Compliance.
Use Case
At Classics Inc., the Legal Operations team manages a high volume of vendor and customer agreements that often contain sensitive business terms. To strengthen document security and reduce the risk of unauthorized access, the team enables Signer Verification in their workflow configurations.
With signer verification turned on, recipients must confirm their identity by entering a one-time password sent to their email before they can view or sign the signature packet.
Permissions
| Features | Ironclad Signature |
| Permissions | Admin role |
Configure Signer Verification
- Click the Workflow Designer tab. Select the workflow configuration you want to edit.
- Click the Sign tab, and then click Settings.
- Under eSignature, click More Settings.
- Toggle on Require verification for all signers.
- Click Publish. Any workflows created from that workflow configuration from then on will require all signers to enter a one-time password that is emailed to them before accessing the signature packet.
Signer Experience
When signer verification is enabled, once the signer selects Review and Sign in the signature request email, they are asked to verify their identity in their browser.
After the signer clicks Send my code, they receive an email with a 6-digit verification code.
The signer must enter the correct code to see the signature packet.
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