Configure Reply-To Name/Email on DocuSign Signature Request Emails

This topic will walk you through how to configure the Reply-To Name and Email on DocuSign signature request emails.

If you have an eSignature integration with DocuSign, you can update the Reply-To Name and Reply-To Email that your recipients will see on their signature request emails.

1. Click on the Workflow Designer tab and select the workflow configuration you want to modify. Click the Sign tab.
2. Click the Settings tab.
3. Under Signature Experience, click on the eSignature Packet Configuration dropdown.
4. Update the Reply-to email recipient and Reply-to name.
5. Click Publish. The change will apply to new workflows created from your configuration.