This topic provides the structure of the Clickwrap acceptance confirmation email and how to customize it.
You can enable the Send confirmation email setting in your Clickwrap Group to send the Clickwrap acceptance confirmation email to your counterparties after they accept the associated Clickwrap agreement. This email includes the ability to download a PDF of their acceptance record(s).
The email is sent from notifications@send.pactsafe.com by default, but can be customized upon request.
To learn how to enable this setting, refer to Create and Manage Clickwrap Groups.
Confirmation Email Structure
Below is an example confirmation email. If you add your company logo and colors to your site's brand settings, they will automatically be applied to the email template.
Customize the Confirmation Email Template
You can customize the confirmation email template beyond your logo and colors.
Note: Email template customization is a global site setting. This means any changes you make will impact all confirmation email templates for your counterparties in association with that site.
- Click your user icon, then click Classic Settings. This opens a new tab of the Clickwrap Classic Experience's settings.
- Select Emails, then select Clickwrap Acceptance Confirmation.
- Edit the HTML of the email template on the left, as desired. Any changes you make will reflect in the email template's preview on the right. Refer to Email Template Variables below to learn more.
- If at any point you want to start over, hover over the three dots next to Publish, then click Reset to Default.
- Click Save and Publish to apply your new template changes to all Clickwrap acceptance confirmation emails in your site.
Email Template Variables
You will see different variables in the HTML and email template preview. The following variables are used in the email template:
| Variable | Description |
| {{{brand.logo_url}}} and {{#if brand.primary_color}} | Your logo and primary color in your site's brand settings. If you did not add your logo and colors to your brand settings, this will not render. Refer to Customize Legal Centers for more information. |
|
{{{contract_title}}} |
The template name(s) that were accepted by the counterparty.The templates are listed in order of their template id, and each template is boldfaced (surrounded in <b></b> tags). |
|
{{electronic_record_url}} |
A URL to download a PDF record of the template(s) accepted by the counterparty. |
|
{{date_accepted}} |
The date the counterparty accepted the Clickwrap agreement. |
|
{{#each contract_urls}} |
The URL and title of the template(s) accepted by the counterparty. This loops through an object named contract_urls. The templates are listed in order of their template id. |
|
{{this.url}} |
The URL to download a PDF the corresponding template accessible within the contract_urls object (above). |
|
{{this.title}} |
The title of the corresponding template accepted by the counterparty. |
|
{{company_name}} |
Your site's name (usually your company name) in your site settings. It is optional to keep this variable but recommended to include your company name in the HTML in some fashion. |
|
{{company_address_street}} |
Your site's street address in your site settings. It is optional to keep this variable but recommended to include your company street address in the HTML in some fashion. |
| {{company_address_city}} |
Your site's city in your site settings. It is optional to keep this variable but recommended to include your company city in the HTML in some fashion. |
| {{company_address_state}} |
Your site's state in your site settings. It is optional to keep this variable but recommended to include your company state in the HTML in some fashion. |
| {{company_address_postal_code}} |
Your site's postal code in your site settings. It is optional to keep this variable but recommended to include your company postal code in the HTML in some fashion. |
| {{company_address_country}} |
Your site's country in your site settings. It is optional to keep this variable but recommended to include your company country in the HTML in some fashion. |
|
{{rcpt}} |
Your counterparty's email address. |
| {{jurisdiction}} |
The jurisdiction argument specified with the counterparty's acceptance. Defaults to the counterparty's browser locale when using the SDK. |
|
{{signer_name}}
|
The signer’s name. |
|
{{signer_email}} |
The signer’s email. |
|
{{signer_mobile}} |
The signer’s phone number. |
|
{{signer_title}} |
The signer’s title. |
|
{{this.legal_center_url}} |
The URL for the default legal center for your site. |
The email template also supports basic conditional blocks {{#if}}{{/if}} including {{elseif}} and {{else}} blocks as needed, along with {{#unless}}{{/unless}}. The condition supports any variable above or basic comparisons surrounded with the backtick character, e.g., {{#if `jurisdiction == "en-us"`}}.