This topic will walk you through how to increase your security on Ironclad by using email verification.
To secure your account, protect confidential legal data, and validate your identity in Ironclad systems, we require users to validate the email address on your account. This applies to everyone, even if you use Google, SSO, or SAML as your log in method.
You only need to verify your email once. If you update or change your email in the future, Ironclad requires you to validate the new address the next time you log in.
This feature is not configurable. Ironclad believes the extra level of account protection benefits all customers and users.
NOTE
If you do not have a verified email:
- You won’t be able to sign eSignature packets directly in the platform.
- You won’t be able to use Single Sign-On (SSO) to access Academy, Zendesk (for opening support issues), or other systems that rely on Ironclad to authenticate your email.
However, you can still log in and use Ironclad itself without a verified email.
Verify Your Email
If your company uses a group email alias, please sign out of your personal Ironclad account and follow the same process below while logged in using the group email alias.
- When you log into your Ironclad account for the first time, a window displays that prompts you to verify your email. Click Send Verification Email.
- Check your email inbox, and open the email from Ironclad.
- Click Verify Email Address. You are redirected to your Ironclad session.