This topic will walk you through how to leave comments in the Activity Feed. This includes how to @mention other users.
You can track your progress and communicate with other participants in a workflow by commenting in the Activity Feed. When you leave a comment, an in-app notification is send to all of the workflow participants, and an email is sent to anyone who is @mentioned. Users can respond directly to that email, or they can reply in the workflow. If the user replies to the email, Ironclad includes that reply as a new comment in the Activity Feed.
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Leave a Comment in the Activity Feed
- In the Activity Feed, click New message. Select whether you want your comment to be added to the internal Activity Feed or sent to an external counterparty.
- Enter a comment and click Send message.
@Mention Another User in the Activity Feed
When you leave a comment, an in-app notification is send to all of the workflow participants, and an email is sent to anyone who is @mentioned. Users can respond directly to that email, or they can reply in the workflow. If the user replies to the email, Ironclad includes that reply as a new comment in the Activity Feed.
If the person you mention is not a participant in the workflow you’ve commented on, they do not receive any of the subsequent notifications on that workflow and do not become a participant in that workflow.
- If you want to mention another Ironclad user directly in the internal Activity Feed, type ‘@’ and the user’s name, or click the ‘@’ in the bottom right corner of the comment box. You can mention multiple people in a single comment. If a name doesn’t appear when you are typing, they have not joined Ironclad.
- If you want to mention a user in Ironclad Editor, leave a comment @mentioning the user. Click Save as New Version. The user is mentioned in the Activity Feed with the new version of the document.
- During the Review, Sign, and Archive steps, you can mention a user by clicking Update Document. Leave a comment and click Submit. The comment is added to the Activity Feed.
- If you are mentioned and receive an email, you can respond within the Activity Feed, or you can reply directly to the email. The email response is added to the Activity Feed. You cannot @mention someone in an email reply.