This article will walk you through how to cancel a signature packet that is out for signature and make additional edits.
This feature is available for all workflows.
When you return your workflow to review, your signature requests are cancelled and your approvers are reset. This means that approvers will need to review and approve the document again. Ironclad loops in the workflow owner as a new approver when you revert a workflow to review.
- If you want to cancel the signature packet and make updates to the documents, click the three stacked dots located at the top right of the signature summary section. Click Cancel all signatures and return to review. Click Go back to review. This cancels your signature request, takes the workflow back to Review, and resets all approvers. This means that approvers will need to review and approve the document again.
- Make changes to the information provided in your workflow.
- Continue with your workflow. Getting all approvals approved will take the workflow to the Sign step.